Time needed: 5 minutes
Getting good reviews is easier than you might think. By providing excellent service and simply asking for a review, you can increase your chances of receiving positive feedback. While it may seem daunting to ask for reviews face-to-face, remember that most people are happy to provide a review when they’ve had a great experience. Put yourself in their shoes: if you received exceptional service, wouldn’t you be willing to leave a review when asked?
Here’s a step-by-step guide on how to ask for reviews:
Consider providing a physical reminder for customers to leave a review. Print business cards with your review link or include it on your printed invoices.
- At Checkout
Display your review link prominently at the point of checkout, using both text and a QR code. You can download the QR code from your dashboard.
- Thank you card
If your business delivers physical products, include a thank you card. Express gratitude and ask for feedback with a simple “How did we do?” Include your review link and QR code.
While less personal, emailing customers is an effective way to request reviews. If you have their email addresses, send a message with your review link, politely asking if they have a few moments to provide feedback on your service.
- Social Media
Utilise your social media platforms to make a broadcast request for reviews. Ask your followers to review your business, and provide them with a direct link or instructions on how to find your review page.
- On your website
Create a dedicated testimonials page on your website where customers can easily provide reviews. Include your review link prominently on this page, encouraging visitors to share their experiences.
By following these steps, you can confidently ask for reviews and increase your chances of receiving valuable feedback. Remember, providing exceptional service and genuinely requesting reviews will help your business thrive.